How to Clear HP Officejet Pro 6835 Carriage Jam?

Step by Step procedure to clear HP OJ Pro 6835 Carriage Jam.

hp officejet pro 6835 carriage jam

Solution 1: Switch Off the HP Officejet Pro 6835 Printer and then Switch On Again

  • Detach and then reconnect the power cord from the back of the printer.
  • In the Setup menu, go to Reports, tap Reports and then tap Printer Status Report.

Solution 2 : Remove any Jammed Paper from the HP Officejet Pro 6835 Printer

  • Remove any loose paper from the rollers in the output tray.
  • Without giving pressure eliminate any jammed paper or torn paper from the output tray rollers.
  • Remove any jammed paper from the input tray by raising the output tray and pulling the paper slowly but firmly toward you to eliminate it.
  • Pull out the input tray. Touch the latches on the left and right sides of the input tray, then pull the tray toward you to detach it.
  • Hold tightly any HP Officejet Pro 6835 Carriage Jam paper in the gap where the input tray was located. Pull the paper in an unhurried manner toward you to detach it.
  • Place the input tray into the gap, bring the tray toward the printer until it fastens into place, and then bring down the output tray.

Take away any Jammed Paper from Inside the Printer

  • Place your fingers into the opening on the left side of the printer, and then lift up carefully to access the cartridge access door. The carriage might go toward the cartridge access area. Halt for some time until the carriage comes back to its idle position.
  • Ascertaining that the 123.hp.com/ojpro6835 printer is turned on, remove the power cord from the back of the printer.
  • Detach the USB or Ethernet cable from the back of the printer, if any of them are linked to the printer.
  • Identify the paper path cover, hold the handle tightly, and then lift up to delete it.
  • Without being rough, eliminate any HP Officejet Pro 6835 Carriage Jam paper and pieces of torn paper from the paper path.
  • Have a substitute for the paper path cover. Press the cover down diligently until the cover falls into place.
  • Look out for and eliminate any jammed paper or objects that might be blocking the carriage. Access the cartridge access area, and then move the carriage by yourself.
  • Bring the carriage to the left side of the cartridge access area.
  • Detach any jammed paper or objects from the right side of the cartridge access area. With the help of the front of the printer pull the paper or objects toward you.
  • Look out for and eliminate any jammed paper or objects that might be stopping the carriage. Bring the carriage to the right side.
  • Eliminate any jammed paper or objects from the left side of the carriage access area. Move the paper or objects toward you through the front of the printer.
  • Ascertain that the carriage can move without any hindrance across the width of the 123.hp.com/ojpro6835 printer by pushing the carriage to the left and right.
  • Shut the cartridge access door.

Remove any Jammed Paper from the Automatic Document Feeder

  • Raise the ADF cover.
  • Raise the green tab situated on the left edge of the ADF to bring the ADF mechanism into effect.
  • Without being rough, pull out any HP Officejet Pro 6835 Carriage Jam paper from the ADF.
  • Perform the ADF mechanism until it locks into place.
  • Shut the ADF cover firmly at both ends.
  • Raise the scanner lid.
  • Without being rough, pull out any jammed paper from the rollers on the lower part of the scanner lid.
  • Seal the scanner lid.

Confirm that the HP Officejet Pro 6835 Printer is Located on a Flat Surface

  • Turn the printer onto its right side in a mild manner.
  • Eliminate any thing that was below the printer.
  • Bring back the printer to its normal position.
  • Relink the power cord to the back of the printer, and then relink the USB or Ethernet cable if you had either of them linked.
  • Touch the Power button to switch on the 123.hp.com/ojpro6835 printer.
  • Tap OK to delete any messages on the printer control panel.
  • Mount plain, U.S. letter or A4 paper into the input tray.

Print a Status Report

Solution 3 : Detach and then Re-Insall the HP Officejet Pro 6835 Cartridges

  • After confirming that the printer is switched on, keep your fingers into the opening on the left side of the printer. Without being rough, access the cartridge access door. The carriage goes to the cartridge access area. Give some time for the carriage to remain idle and noiseless.
  • Touch the tab in the inner position on the front of the old cartridge to set it free, and then pull up on the cartridge to eliminate it from the opening.
  • Spin the cartridge so that the cartridge contacts face downward, and then ensure that the label color corresponds to the color dot on the carriage.
  • Pull the cartridge into its slot, and then press the cartridge down without being rough, until it clicks into place.
  • Re-iterate these steps to detach and re-add the other cartridges.
  • Seal the cartridge access door.
  • Print a status report of the printer.

Solution 4 : Connect the Printer Straight into a Wall Outlet

  • Unplug the power cord from the back of the printer.
  • Remove the power cord from any power strips or surge suppressors.
  • Connect the power cord straight into an electrical socket.
  • Re-link the power cord to the back of the printer.
  • Print a report showing the status of the 123.hp.com/ojpro6835 printer.

Solution 5 : Reconfigure the HP Officejet Pro 6835 Printer

  • Ascertain that the printer is switched on.
  • Give some time for the printer to remain quiet.
  • After confirming that the printer is switched on, detach the power cord from the back of the printer.
  • Remove the power cord from the wall socket.
  • After halting at least 60 seconds, connect the power cord back into the wall outlet.
  • Re-link the power cord to the back of the printer.
  • After ensuring that the printer is on, give some time for the warm-up period. Besides, confirm that the printer is idle and quiet.
  • Print a status report of the HP Officejet Pro 6835 printer, by following our steps you can easily clear a HP Officejet Pro 6835 Carriage Jam.