123 hp ojpro 6835 Troubleshooting

Paper Mismatch Error (Windows)

Step 1 : Customize the paper size 123 hp ojpro 6835 setting

  • Select File from the program you want to print from, and then tap Print.
  • Confirm your printer is located in the Name or Printers drop-down list box, and then tap Properties, Printer Properties or Preferences.
  • Tap the Paper/Quality tab.
  • Tap Advanced, if needed, and then tap Paper Size.
  • Choose the paper size that corresponds to the size and type of paper mounted in the    123.hp.com/ojpro6835 printer tray. Tap OK.
  • Tap OK, and then attempt printing.

Step 2 : Examine the paper source setting if the issue still takes place

  • Eliminate all the paper from all the printer input trays.
  • Re-mount the paper, and then customize the paper width guides such that they rest against the edge of the paper pile.
  • Tap File in the program you want to print from, and then tap Print.
  • Confirm that    your printer is in the Name or Printers drop-down list box, and then tap Properties, Printer Properties or Preferences.
  • Touch the Paper/Quality tab, and then tap Paper Source to choose the correct tray.

Step 3: Reconfigure the printer if the issue still happens

  • Ensure that the printer is turned on.
  • Stop until the printer is idle and quiet.
  • Keeping the printer switched on, unplug the power cord from the back of the printer.
  • Remove the power cord from the wall socket.
  • Halt for at least 60 seconds.
  • Attach the power cord back into the wall opening.
  • Re-link the power cord to the back of the printer.
  • Confirm that the 123.hp.com/ojpro6835 printer is switched on.
  • Give some time for the printer to complete the warm-up period.

123 hp ojpro 6835 Paper Mismatch Error (Mac)

Step 1 : Modify the paper size setting

  • Tap File in the program you to print from, and then tap Print.
  • Choose your printer from the Printer drop-down list.
  • Tap Page Setup, and then tap Paper Size.
  • Choose the paper size that corresponds to the size and type of paper mounted in the printer tray, and then tap OK.
  • Attempt printing.

Step 2 : Reconfigure the printer if the issue still takes place

  • After confirming the printer is turned on, and giving it time to remain idle and quiet, unplug the power cord from the back of the printer.
  • Detach the power cord from the wall socket.
  • After stopping for at least 60 seconds, connect the power cord back in the wall socket.
  • Re-link the power cord to the back of the printer.
  • After ascertaining that the printer is switched on, confirm that the warm-up period completes, and your 123 HP Officejet Pro 6835 printer is stable and quiet.

Step 3 : If the issue still happens, update the driver

  • Tap the Apple menu, and then tap System Preferences.
  • According to your operating system version, tap Print & Fax, Print & Scan, or Printers & Scanners.
  • Tap the name of your printer, tap the minus sign, and then remove the printer.
  • Touch the plus sign, and then tap Add Printer or Scanner.
  • Tap the Use or Print Using box, and then choose the name of your printer in the pop-up menu. Don’t choose AirPrint.
  • Tap Add to add the printer to the list.
  • Reboot the Mac and attempt printing.

Step 4 : Examine the paper source setting if the issue still takes place

  • Eliminate all the paper from all the printer input trays.
  • Remount the paper, and then customize the paper width guides so they rest against the edge of the paper load.
  • Select File in the program you want to print from, and then tap Print.
  • Choose your 123 HP Officejet Pro 6835 printer from the Printer drop-down list.
  • Choose the Paper    Type/Quality or Media & Quality menu.
  • Tap Feed from or Source to choose the appropriate paper tray.
  • Attempt 123 hp ojpro 6835 printing.

Step 5 : If the issue still takes place upgrade the firmware

  • Ensure that the printer is switched on and linked to the computer.
  • Go to our site’s Software and Driver Downloads section, and then key in your printer’s model number.
  • Choose your operating system.
  • Tap Firmware, and then tap Download.
  • Touch Use HP Download and Install Assistant, tap Next, and then tap Install now.
  • When the HP Printer Update windows gets started, confirm whether the printer serial number displays.
  • Choose the checkbox adjacent to the serial number when the serial number displays. Tap Update.
  • Tap Cancel when the serial number shows but the status is ‘not applicable’.
  • In case the serial number is not shown and your printer uses a network connection, link a USB cable to the printer and computer, halt 20 seconds, and then tap Refresh. Choose the checkbox next to the serial number when it displays and then tap Update.
  • Tap OK when the upgrade finishes.
  • If you linked a USB cable to upgrade your network 123 HP Officejet Pro 6835 printer, detach the USB driver installed by Windows.
  • Look in Windows for Devices and Printers, and then tap Devices and Printers.
  • Right-click the USB printer device that syncs to your printer model, and then choose Remove Device.
  • Detach the USB cable from the computer and    123 hp ojpro 6835 printer, and then reboot the computer.

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