Fix HP Officejet Pro 8610 Paper Jam Issue

When a paper jam error occurs in the ADF, access the ADF cover, discard and reload the original document and then attempt to print if OK displays on the printer’s control panel. Try to solve the HP Officejet Pro 8610 Paper Jam issue by following the steps in this manual.

hp officejet pro 8610 paper jam

Solution 1 : Switch Off the HP Officejet Pro 8610 Printer and then On again

Turning the printer off and then on partially resets the printer. Follow these steps to restart the printer.

  • Turn off the printer.
  • Unplug the power cord from the hindmost of the printer.
  • Hold for a minute.
  • Replug the power cord to the hindmost of the printer.
  • Power on the printer.
  • While printing, the 123 hp ojp8610 printer discharges the print and no error message is displayed on the printer’s control panel, stop troubleshooting.
  • If the error message displays, continue to the next step.

Solution 2 : Release HP Officejet Pro 8610 Jammed Paper

Follow the steps below to fix the paper jam error and print a 123.hp.com/ojpro8610 Printer Status Report.

  • Do not use paper with clips or staples attached for printing.
  • Do not load excessive paper into the ADF document feeder tray.
  • Use flat, clean, dry paper for printing.

Step 1 : Remove any Loose Paper on HP Officejet Pro 8610

  • Follow the steps below to remove HP Officejet Pro 8610 Paper Jam from the ADF feeder and output trays.
  • Be careful, while removing loose paper from ADF feeder tray and the output tray.
  • Examine the rollers in the output tray for jammed paper.
  • Use a flashlight to discard the jammed paper or dust from the output tray rollers.
  • To avoid tearing of paper, drag out the whole sheets of paper with both hands.

Step 2 : Release HP Officejet Pro 8610 Jammed Paper from the ADF

  • Follow the steps below to discard the jammed paper from the ADF.
  • Turn off the printer.
  • Raise the ADF cover.
  • Shove the green tab located in the middle of the ADF.
  • Use both hands to discard jammed paper from the ADF.
  • Seal the ADF cover firmly on both ends.

Step 3 : Reload the Original

  • Place the document in the ADF and try to finish the task.
  • Reload the original document with the print side up in the ADF.
  • Modify the paper width guides so that they rest against the stack of paper.
  • Press OK to continue the task on the 123.hp.com/ojpro8610 printer’s control panel.
  • While printing, no error message is displayed, stop Troubleshooting.
  • If the HP Officejet Pro 8610 Paper Jam issue persists, move to the next step.

Step 4 : Print a Printer Status Report

  • Load a paper into the input tray to print a Printer Status Report as a test page.
  • On the printer’s control panel, navigate using the display to SETUP and then tap on the Setup icon.
  • Under Print reports, click Printer Status Report to print the report from the printer.

Solution 3 : Reset the HP Officejet Pro 8610 Printer

Follow the steps below to reconfigure the printer, make a copy, and then print a test page.

Step 1 : Perform a Power Reset

  • Follow the steps below to reconfigure the printer.
  • Switch on the printer.
  • Pause until the printer is idle before you continue.
  • With the printer turned on, detach the power cord from the rear of the printer and from the wall outlet.
  • Hold for a minute.
  • Connect the power cord to the wall outlet and to the rear of the Printer.
  • Power on the printer.
  • During the warm-up period, the printer lights might flash and the carriage might move.
  • Proceed to print after the warm -up period finishes.

Step 2 : Make a Copy using the ADF

  • Place the document in the ADF and attempt to copy it to clear HP Officejet Pro 8610 Paper Jam.
  • Hold the underside of Tray 1 and then drag out the tray.
  • Place a paper in the input tray.
  • Adjust the paper width guides until they rest against the paper.
  • Be cautious, reinsert the tray into the 123.hp.com/ojpro8610 printer, and then shove the tray forward until the tray snaps into place.
  • Insert the tray into the printer
  • Move the tray forward until it fits in its place
  • Place the paper in the ADF with print side down
  • Press the Copy icon and then press Black or Color to copy a page.
  • Try to copy the page
  • If the problem occurs again, move to the next step.

Step 3 : Print a HP Officejet Pro 8610 Printer Status Report

Make certain that the hardware functions appropriately and print a test page (Printer Status Report)

Print a Printer Status Report.

  • Load the paper into the input tray.
  • Scroll down the Setup icon on the printer’s control panel and then the Setup menu displays.
  • Under Print Reports, press Printer Status Report to print a test page from your printer.

Solution 4 : Service the Printer

If the HP Officejet Pro 8610 Paper Jam issue persists even after finishing the previous steps, service the product Keep in touch with our technical experts.