With some best features the HP OfficeJet 7500A printer possesses, you might also face some hardware issues. One such issue is printer is not printing.  

Here, you are going to read the causes and the troubleshooting methods to resolve the HP OfficeJet 7500A not printing issue.


  • Printer is offline
  • There are print jobs stuck in queue
  • An issue with the power source


When you are facing the issue of HP OfficeJet 7500A not printing, here are some steps to have a look at.

  • Make sure that the HP OfficeJet 7500A is connected to the power source.
  • If the power light in the HP printer is flashing, it means the printer has encountered an error.
  • If you have the HP printer connected to the computer through a USB cable, check whether the cable at both ends (printer and computer) is connected securely.
  • If you find there is a physical problem with the USB cable, replace it as soon as possible. 
  • Use HP-supported ink cartridges.


Let’s dig in deep into the troubleshooting methods and solve the HP OfficeJet 7500A not printing issue once and for all.

Fix 1: Clear Pending print jobs

With a series of pending print jobs in line, it can be one of the reasons why the HP OfficeJet 7500A printer is not printing. Here are the steps for both the Windows and Mac Operating Systems to resolve the issue.


  • Open the Control Panel window.
  • Select the Printers & Scanners option.
  • Select HP OfficeJet 7500A.
  • Click on the Open queue button.
  • Do a right-click and delete the pending print jobs from the list.


  • Click the Apple icon.
  • Select the System Preferences option.
  • Click on the Printers & Scanners option.
  • Double-click on the HP OfficeJet 7500A printer.
  • Click on the pending print jobs and click on the X button to close.

See if your HP OfficeJet 7500A printer is printing again. If not, proceed with the next set of troubleshooting methods.

Fix 2: Replace empty or low ink cartridges

What is the main factor for a printer to print? It’s Ink cartridges. Check if you have installed the ink cartridges properly or replace them if they appear to be low or empty.

  • Ensure that the HP OfficeJet 7500A printer is turned on.
  • Open the cartridge access door.
  • Move the ink carriage to the center of the printer.
  • Locate the ink cartridges and see if they are properly fixed to their respective slots.
  • To replace an ink cartridge, push the tab to the front, and release the ink cartridge.
  • Take the new ink cartridge from the packaging wrap.
  • Remove the orange protective cap from the top and insert the cartridge into its holder.
  • Repeat the replacement procedure for other ink cartridges and close the cartridge access door.

Fix 3: Clean the printhead 

  • Ensure that the HP OfficeJet 7500A printer is turned on.
  • On the printer’s dashboard, select Setup and wait for the Setup Menu to appear.
  • Use the navigation buttons and select Tools.
  • Select Clean Printhead.
  • Wait for the HP OfficeJet 7500A printer to complete the printhead cleaning and let it print out a test page.

If your HP Officejet 7500a Not Printing, click the Call button on this page and contact our technical experts to help you resolve the issue. .