BEST GUIDE FOR YOUR HP PRINTER-123.hp.com

123.hp.com Printer Instructions

We provide an All-in-One guide that covers every aspect of HP printers. You can find quick solutions and easy printer setup procedures right here.

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Whatever your printer problem is, we can fix it with simple and appropriate solutions. You can also troubleshoot the problem with the help of our troubleshooting solutions.

All-In-One Printer Setup Guide

We are the one-stop solution for all your printer needs. No matter which HP model you have, you can configure it up like a pro by following the instructions given on this website.

SELECT YOUR PRINTER MODEL

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HP ENVY PRINTERS

The sleek and compact HP Envy printers can print, scan, and copy; they are designed exclusively for home users. These printers are cost-effective and are known for their better display screen.123.hp.com/envy Setup

HP DESKJET PRINTERS

The HP DeskJet printers are multifunctional that can print, scan, and copy. You can print your documents on the go with the mobile printing capability, and these printers are known for producing high-quality photos.
123.hp.com/deskjet Printer

123.hp.com/deskjet
123.hp.com/laserjet

HP LASERJET PRINTERS

HP LaserJet printers can handle high-volume print jobs, which is ideal for a business environment. These printers can produce high-quality photos with perfect sharp text. 123.hp.com/lj Printer Setup

HP LASERJET PRO PRINTERS

HP LaserJet Pro is a best-in-class printer with updated security features. This printer lets you print your documents from your computer, laptop, and smartphone.123.hp.com/ljpro Printer Setup

Laserjetpro
123.hp.com/officejet

HP OFFICEJET PRINTERS

The HP OfficeJet printers are the perfect option for home and office requirements. They are versatile printers that can print, scan, copy, and fax. Connect it to your devices and start printing wirelessly.
123.hp.com/oj Printer Setup

HP OFFICEJET PRO PRINTERS

HP OfficeJet Pro is suitable for a department with up to 5 people. It is faster and more capable than the OfficeJet printers. These printers support a wide range of connectivity options.123.hp.com/ojpro Printer Setup

officejetpro

HOW TO SET UP YOUR HP PRINTER?

Set up your brand new HP Printer by following the simple and easy guidelines given on this website (123.hp.com).

First-Time Printer Setup

    It is the fundamental process to be carried out by the users after buying a new printer. It includes unboxing the product box, establishing the power connection, loading paper, and installing the ink cartridges. Now, let us learn the procedure in detail.

  • Once your printer is delivered to your doorstep, verify if the authorized seal is present on top of the carton.
  • Take your printer out of the shipment box and place it in a dust-free, well-ventilated area.
  • Connect the electrical cord between your HP printer and an electrical outlet.
  • Turn on your printer by pressing the Power button.
  • Load a fresh stack of paper into the input tray.
  • Open the cartridge access door and insert the supplied cartridges into the respective holders.

That’s it. You have completed the software setup of your printer.

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HOW TO INSTALL THE HP PRINTER DRIVER?

In two different ways, you can install the driver for your printer. The first method is installing the driver using the installation CD you received while purchasing your printer. If your computer doesn’t have a CD drive or if you have lost the CD, you can get the updated software from HP’s official website. We have provided the driver for your printer on this page to make the process simpler. Click your printer model and get the driver compatible with your OS. Read More

HOW TO INSTALL HP PRINTER SOFTWARE?

Once you have downloaded the compatible driver for your HP printer, you can go ahead with the installation process. Locate the downloaded software in the Downloads folder and run the setup file. If the User Account Control (UAC) dialog box pops up, click Yes. When the software’s license agreement appears, accept the terms and conditions. When prompted, select the connection method you prefer and connect your printer and computer accordingly. Read More

printer driver

HOW TO CHECK INK LEVELS ON YOUR HP PRINTER?

You can check levels on your HP printer using the printer control panel, HP Smart, HP Print and Scan Doctor, or the printer driver.

  • Most HP Printers display the ink levels of cartridges on the front panel. To see the estimated ink levels, you just need to touch the Ink drop, Cartridge, or the Ink Levels menu.
  • To check the estimated ink levels via HP Smart, download and install it on your computer. Open the app, click Get Started, and add your printer. Once you have set up HP Smart, click on the Ink or toner levels on the home screen to check the estimated ink levels.
  • Suppose you want to check the ink levels from the HP Print and Scan Doctor utility, download and install the app on your computer. Open the app and click the Printer option in the top menu bar and select the Supply Levels… option from the drop-down menu.
  • To check the ink levels through the HP software, click the Estimated Ink Levels option at the top menu bar.
How to Check Ink Levels on HP Printer

HOW TO PRINT FROM AN HP PRINTER?

  • Install the appropriate driver on your computer. Connect your printer to your computer using a USB cable or over a Wi-Fi network.
  • Select the photograph or document you want to print and click the Ctrl + P keys on your keyboard.
  • The Print pop-up window opens on your desktop.
  • Ensure that your printer model is selected in the Printer drop-down menu.
  • Make the necessary changes and click Print.
  • Now, your printer will start printing the documents you have sent.

HOW TO SCAN FROM AN HP PRINTER?

  • Download and launch the Full Feature driver package from our page to do the scan function.
  • Load your originals on the scanner glass or into the ADF.
  • Open the HP software, click on Scan, and select Scan a Document or Photo.
  • Modify the scan settings according to your preference.
  • Select the destination computer if you have connected your printer and computer over a network.
  • Preview your document. Click OK> Scan.
  • Now, your printer will start scanning the documents to the specified destination.

HOW TO COPY FROM YOUR HP PRINTER?

  • Load sufficient paper into the paper tray.
  • Load your originals on the scanner glass or into the automatic document feeder.
  • If you need B/W copies, press the Start Copy Black button.
  • In case you want colorful copies, press the Start Copy Color button.
  • Once you press the button, your printer will start copying documents.
  • If you need more copies, you need to press the respective button multiple times.

HOW TO FAX FROM AN HP PRINTER?

  • Ensure you have a traditional telephone service for setting up the fax function.
  • Use the telephone cord delivered along with your HP printer to connect your printer and the wall jack.
  • Connect your printer and answering machine if necessary.
  • Attach the 2-EXT jack’s other end to the answering machine.
  • Configure the fax settings on the control panel of your printer.
  • Once done, print a fax test report to ensure that the fax setup was done perfectly.
wireless setup

HOW TO CONNECT YOUR PRINTER WIRELESSLY?

HP printers that support wireless connectivity are built with Wi-Fi adapters that enable them to connect to wireless devices such as Personal Computers or laptops. When you opt for a wireless connection, your printer should be kept in a convenient place at your office or home. But, ensure that your printer stays within the wireless router’s range.123.hp.com/setup

How do I connect phone to HP printer?

HOW TO CONNECT YOUR SMARTPHONE AND HP PRINTER?

Make use of the mobile printing solutions to connect your Android or Apple mobile phone to your HP printer. The mobile printing feature provides the easiest way to carry out the printer’s operations from your smartphone or tablet. Get the best instructions to set up the mobile printing options such as AirPrint, Mopria, and ePrint by tapping the Read More button given right here.123.hp.com/setup

COMPLETE GUIDE FOR THE HP WIRELESS PRINTER SETUP

  • The appropriate software is required to be installed on your computer before you connect your printer and computer over a wireless network.
  • When you download the software, you should get the one compatible with your printer and the computer, and choosing the right software is important for every Operating System.
  • To connect your printer and computer wirelessly, you should connect them over the same wireless network.
  • Once you have downloaded the compatible software, you can go ahead with the installation process.
  • Run the setup file and follow the instructions until the Connection Type screen appears. Select Through the Network/Network/Wireless Network. The type of prompt depends on the version of printer software being installed.
  • Sometimes, the software may automatically look for the wireless setting without any additional prompt from the user.
  • Go ahead with the instructions and complete the driver installation.
  • That’s it. The wireless setup of your printer is now complete.
  • Print a test page and verify the connection between your printer and computer.

The above instructions are applicable to all the HP printers, including HP Envy, OfficeJet, OfficeJet Pro, DeskJet, LaserJet, and LaserJet Pro printers.

HP PRINTER TROUBLESHOOTING GUIDE

HOW TO FIX THE PRINTER NOT PRINTING ISSUE?

Various reasons can lead to the printing error. Some issues like ink or toner cartridges, loaded papers, and outdated software might easily affect your printer.Read More

HOW TO RESOLVE THE PAPER JAM ISSUE?

Check if the paper jam error message gets displayed on the front panel of your HP printer. Select the Quick Solution option to view solutions for resolving the issue.
Read More

HOW TO RECTIFY THE PRINTER OFFLINE ISSUE?

If your printer status is offline, the problem might be a communication breakdown between the devices. In most instances, incorrect settings are the major reasons.Read More

How to Troubleshoot Slow Printing?

If your printer prints slowly, you should check the paper type and printing preferences in the first place. Try to rectify the problem by resetting your printer.Read More

123.hp.com/setup – More Troubleshooting Queries

INSTANT SOLUTIONS FOR THE PRINTING ISSUE

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  • If your printer is not printing, check if you have loaded enough paper into the paper tray and ensure that the cartridges are installed correctly.
  • Check the connection between your printer and computer. If you have connected them over a network, ensure that they are connected to the same network. If you connect them using a USB cable, check the condition of the cable. Disconnect and reconnect the cable. If necessary, replace the USB cable with a new one.
  • If you haven’t set your printer as default, go to the Devices and Printers section and set your HP printer as default.
  • If you keep sending the print jobs, the pending documents will pile up on your printer’s memory. To fix this, go to the Devices and Printers section and cancel all the documents you have sent so far.
  • Also, ensure that you haven’t enabled Use Printer Offline or Pause Printing.
  • The printer driver establishes the connection between your printer and computer. If it is outdated, your printer may not print the documents you send from your computer. Therefore, update the driver to the recent version and see if your printer can print the documents.

QUICK SOLUTIONS FOR PRINTER PAPER JAM

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  • Whenever there is a paper jam on your HP printer, you should locate the exact area and remove all the jammed paper.
  • Check if there is a paper jam inside your printer’s input and output trays. If so, discard the jammed paper carefully.
  • Raise the ADF cover on your HP printer and remove the jammed sheets if present.
  • Clear the jammed paper from the inside of your HP printer: Power off the printer and detach the electrical cord and other cables from its rear port.
  • Check whether any obstruction is there in the ink cartridge access area, input tray, paper path cover, or the bottom cleanout door.
  • Ensure that the print carriage can move freely.
  • Detach the electrical cable from the rear and slide the carriage from the left to the right sides.
  • Once you have removed all the jammed paper from the printer, ensure that the error has been rectified.

INSTANT FIX FOR THE PRINTER OFFLINE ISSUE?

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  • If your printer is offline, see if you have enabled Use Printer Offline or Pause Printing option. Click Start and go to the Devices and Printers section. Right-click on your printer and select the See what’s printing option. Then, click the Printer tab and ensure that these options are disabled.
  • Make sure that the connection between your printer and computer is stable. If you have connected them over a network, ensure that they are connected to the same network. If you connect them to different networks, your printer will not appear online.
  • HP Print and Scan Doctor can fix most issues. Get the app from HP’s official website and install it on your computer. Open the software and click Start. Select your HP printer and click Fix Printing. You can use this tool for every printer issue.
  • If you keep sending the print jobs, your printer may start to malfunction. To fix this, cancel all the print jobs you have sent so far.
  • Ensure that you set your printer as default. To do it, go to the Devices and Printers section, right-click on your printer and select the Set as default printer option.
  • Update the driver and firmware to the recent version and ensure that the problem is resolved.
  • Power cycle your printer. Turn it off and leave it undisturbed for a minute. Then, turn on your printer and then check whether the issue is resolved.

HOW TO RESOLVE THE SLOW PRINTING ISSUE?

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  • If you have connected your printer and the computer over a network, check your Internet’s stability in the first place.
  • If you have connected your printer and the computer using a USB cable, check whether the connection is firm enough at both ends. If possible, try using another USB cable.
  • If your printer shows any error codes, fix it with the appropriate solutions.
  • If there is a mismatch between the loaded paper and the paper settings on the printer software, your printer may fail to perform well. Therefore, update the paper settings on the printer software and see if your problem is resolved.
  • See if the printer driver is outdated. If so, get the recent driver and install it on your computer and ensure that your printer prints well.
  • So, check the estimated ink levels of your printer. If you find empty or critically low ink cartridges, replace them with new ones.
  • If you are using any third-party ink cartridges, replace them with genuine HP cartridges.
  • If you still cannot rectify the problem, reset your printer. To do it, turn it off and disconnect the power cable. Leave your printer disconnected for a minute. Then, reconnect the power cord to your HP printer and turn it on. Now, check if your printer’s performance has improved.

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