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HP Officejet Pro 8610

Printer Specifications

Looking for a printer with all the necessary features for a commercial purpose? Go ahead with the Officejet pro 8610, a professional printer with high-quality output production. It supports both wireless and wired printing. To print wirelessly, make use of ePrint for Android mobiles and AirPrint for Apple devices. It is compatible with Windows and Mac. Save energy with a printer that’s ENERGY STAR® qualified.

Printer Features

  •   A multifunctional printer with the ability to print, scan, fax and copy functions.
  •   Borderless Printing.
  •   Color Touch screen control panel.
  •   Scan to cloud.


  Pros

  •   Scan to e-mail.
  •   Easy USB printing.
  • Ethernet and Wireless printing (ePrint, AirPrint).
  •   Low-cost printer.

  Cons

  •   Lacks an automatic document sensor and envelope feeder.
  •   Does not support direct printing from memory card.
  •   Only one paper tray.
  •   Low photo quality.

  Bottom Line

Officejet Pro 8610 is intended to work within budget and space. It is Available with multi-functionality features of printing, scanning, copying and faxing.


Primary printer Setup

Step 1 : Unbox the printer

Take out the printer from the box and other packing materials from the printer. The items may differ by country/region. View the packaging list for the items shipped in the box.

  •   Discard the printer from the box and all the packing materials around the printer.
  •   Eliminate the sticker on the printer’s control panel display.
  •   Keep your fingers into the slot on the left side of the printer and then raise the ink cartridge access door.
  •   Remove the packing materials inside the ink cartridge access door.
  •   Seal the ink cartridge access door.
  •   Reuse the packing materials.

Step 2 : Install the duplexer

Install the duplexer after unpacking the printer.

  •   Search for duplexer in the box.
  •   Remove the packing material from the duplexer and discard the tape from the duplexer.
  •   Move the printer so the rear faces you.
  •   Grasp the duplexer by its sides with the rollers facing the printer, place it into the slot in the rear of the printer and then shove the duplexer into the printer until it rests into place.
  •   Move the printer so the front faces you.

Step 3 : Insert Tray 2(optional)

Tray 2 is a supplement. Move to the next step, if your printer does not include Tray 2.

  •   Eliminate Tray 2 and packing materials from the box.
  •   Remove the tape from the tray.
  •   Place the printer on a flat surface for convenient printing.
  •   Place the printer on the top of the paper tray.
  •   Ensure that the printer is even with the left, right and back edges of the tray.

Step 4 : Connect the power cord and set your preferences

Once you have installed the duplexer, plug in the power source into the printer, turn on the printer, and then connect the power cable to the rear of the printer, and then plug in the other end of the power cord into an electrical outlet. If you have completed installing the duplexer, connect the printer to a power source.

  •   Switch on the printer.
  •   Set your preferred language on the printer’s control panel and then press Continue to ratify your choice.
  •   Select your specific country/region on the display and then press continue to ratify your choice.
  •   Set the date, month and year by pressing Date and Time.
  •   Press Done.

Step 5 : Insert paper into Tray 1

Insert the plain paper into Tray 1.

  •   Hold the underside of Tray1 and then drag out the tray.
  •   Slide the paper width guides to their outermost positions.
  •   Insert the plain paper in the tray with the print side facing down and the short edge forward.
  •   Slide the paper width guides inwards so they rest against the edges of the paper.
  •   Shove the tray towards the printer until it rests into place.
  •   Drag out the output tray extender and then lift the paper catch.

Step 6 : Load paper into Tray 2 (optional)

  •   Hold the underside of Tray 2 and then drag out the tray.
  •   Slide out the paper width guides to their outermost positions.
  •   Insert a plain white paper in the middle of the tray and ensure that the print side is down.
  •   Slide the paper guides inwards until they rest against the edges of the paper.
  •   Smoothly reinsert the tray into the printer.
  •   Drag out the output tray extender and then lift the paper catch.

Step 7 : Install the SETUP ink cartridges

Install the ink cartridges that came along with the printer box.

  •   Keep your fingers into the slot on the left side of the printer and then drag out to access the ink cartridge access door.
  •   Hold for a minute until the printer is inactive before you continue.
  •   Discard the ink cartridge from its package.
  •   Grasp the ink cartridges by its sides with nozzles facing the printer, install the ink cartridge into its slot, and then shove the ink cartridge forward until its rests into place.
  •   Recap the steps to install the new cartridges.
  •   Close the ink cartridge access door.
  •   Wait for the printer to align the ink cartridges.

Step 8 : Install the printer software

Your printer hardware is now setup and you can update the printing software. Do not try to connect the printer to a computer until urged to do so by the printing software.


Wireless Printer Setup (Mac &Windows)

Install the printer driver and software to setup a printer on a wireless network and a Mac computer. Select Wireless as the connection type during the installation, if prompts display.

Step 1 : Prepare for the connection

  •   Gather the network name and password to establish the printer on your wireless network and turn on the router, printer , and computer.
  •   Gather the network name (SSID), network password(WEP key or WPA security passphrase) and Internet access for connection process.
  •   Ensure that the computer and printer are connected to the same wireless network.
  •   Position the computer and printer within the range of the router at the time of the setup process and then turn on the printer.
  •   Unplug the Ethernet cable from the printer.

Step 2 : Establish connection for the printer to your wireless network

Enable Wireless Setup Wizard for easily connecting the printer to your wireless network.

  •   Touch the wireless icon on the printer’s control panel and then press Wireless Menu icon.
  •   Press Wireless Settings and then Wireless Setup Wizard.
  •   Navigate to the name of your network and follow the instructions on the printer’s control panel to connect the printer to your wireless network.

Step 3 : Install the driver and set up the network connection

Finish the wireless network connection setup through the software installation.

  •   Switch on the printer.
  •   Disconnect the cable from your computer if your printer is connected to the computer with a USB cable.
  •   When you receive a prompt, select a method to identify the printer model and then follow the on-screen instructions to move to the downloads page.
  •   Press Download adjacent to the full feature driver or press Basic Drivers for other driver options.

Mac

For Mac, the first two steps are same as that of Windows .After completing the same, follow the next procedure to download and install the software

Download and install the printer software

Complete the wireless network connection setup through the software installation.

  •   Power on the printer.
  •   Disconnect one end of the USB cable from the printer and the other end from the computer.
  •   Choose a method to identify your printer model and then follow the instructions on the screen to visit the download page. Select the Download button beside HP Easy Start or beside the full feature driver. It may vary based on the printer model.
  •   To start the installation process, initially, open the downloads folder and then the HP Easy start file or the full feature driver .dmg file.

  •   Follow the instructions mentioned on the screen for printer setup and software installation.
  •   Select Add printer to add the print queue on the Mac , when instructed by the installer.
  •   In the Add Window, select the name of the printer, select the use or print using menu, click the name of the printer in the pop-up menu and then click Add.
  •   Revert to the HP installer to finish the installation procedure.


Customize and Use the Google Drive App on your printer

Make use of the Google Drive App on your printer’s control panel to store the scanned documents in your Google Drive account.

Step 1 : Customize the Google Drive app on your printer

Ensure that your Android mobile devices and Apple devices can access your printer’s control panel to setup the Google Drive App.

  •   Your Android mobile devices or Apple devices should be connected to the network with an Internet Access
  •   Enable Web Services on your printer
  •   Create a Google account
  •   Switch on the printer.
  •   Search for the Drive app on the printer’s control panel.
  •   Write down the activation code that appears.
  •   Access a browser window to login to your Google Account on your computer or mobile device.

  •   In the web browser’s address bar, key in www.google.com/device and then press Enter.
  •   Enter the activation code in the text box below connect your device and then press Continue.
  •   Press Confirm on the printer’s control panel.
  •   To save your email address, press Yes.
  •   To avoid unwanted access to your Google Drive Account, type a 4- digit Personal Identification number(PIN) and then touch OK.
  •   Press Continue to complete the setup after typing the PIN in the text box.

Step 2 : Use the Google Drive app

Make use of the Google Drive App to print documents or photos from your Google Drive account to your printer or scan documents from printer to your Google Drive account.


Print a document or photo from your Google Drive Account

Utilize Google Drive App to print documents or photos from your Google Drive Account to your printer.

  •   Look for the Drive App on the printer’s control panel.
  •   Choose your email address and then press Login.
  •   Key in your PIN and then press Login again.
  •   Press View & Print to see a list of the documents and photos in your Google Drive Account.
  •   Choose the document or photo you wish to print and then press Print.

Scan a item from your printer to your Google Drive account

To scan the documents or photos to your Google Drive account from your printer, utilize the Google Drive app.

  •   Search for the drive app on the printer’s control panel.
  •   Enter your email address and then press Login.
  •   Key in your PIN and then press Login again
  •   Press Scan & Upload to access your Google Drive Account.
  •   Load the document or photo:
  •   Place the document or photo either on the scanner glass or on Automatic document feeder.

If necessary, alter the scan settings and then press Scan. The scanned document or photo is stored in your Google Drive Account.

Instructions to Print from iPhone, iPad, or iPod Touch

To print photos, documents, emails or webpage from your Apple iPad, iPhone or iPod use Apple AirPrint, a built-in printing solution for iOS devices. Print with Apple AirPrint. Print from most apps to a printer that is on the same Wi-Fi network as your Apple iOS device.

  •   Ensure that the wireless feature is on your printer.
  •   Establish a connection between your printer and local network.
  •   If your printer has a wireless icon, ensure that the blue light is on and not flickering.
  •   Access the Wi-Fi settings on your Apple iOS device.
  •   Ensure that your mobile device and printer are connected to the same local wireless network.

  •   Access the document, photo, email or webpage you wish to print, then select the Share icon.
  •   Select the Print or the Print Icon based on the type of file you want to print.
  •   In the Printer options menu, tap on the Select printer icon and a list of available printers on the network displays.
  •   Alter your printer settings, if necessary and then select Print


Paper Mismatch Error

While printing photos, documents or envelopes, paper Mismatch or Paper Size Mismatch error is displayed. This indicates that the paper settings in the printer driver do not match the paper loaded in the printer.

Step 1 : Modify the paper size setting

Verify the paper size setting to ensure that it matches the paper you want to print on.

  •   Press File in the program you wish to print from and then press Print.
  •   Choose your printer from the available list of printers
  •   Press Page Setup and then press Paper Size.
  •   Choose the paper size that matches the size and type of paper inserted in the paper tray and then press OK.
  •   Attempt to print.

If the problem occurs, move to the next step.

Step 2 : Reset the printer
  •   Switch off the printer
  •   Pause until the printer is inactive before you continue.
  •   Detach the power cable from the hindmost of the printer ,with the printer turned on.
  •   Disconnect the power cord from the electrical outlet.
  •   Hold for a minute
  •   Connect one end of the power cord to the electrical outlet and the other end to the hindmost of the printer.
  •   Power on the printer.
  •   During the warm up period, the printer light might flash and the carriage might move.
  •   When the warm-up period finishes, try to print

If the flaws exist, move to the next step.

Step 3 : Update the driver

Upgrade the driver, eliminate your printer from the printer list and then add the printer with the printer driver, if AirPrint does not support printing on different paper sizes

  •   Press the Apple menu and then press System Preferences
  •   Press Print& Fax, Print& Scan or Printers& Scanners based on your operating system version.
  •   Press the name of your printer, press the minus sign to delete the printer
  •   Press the plus sign and then press Add Printer or Scanner.
  •   Choose the name of your printer after clicking the Use or Print Using box.
  •   Press Add to add the printer to the available list.
  •   Reboot the Mac.
  •   Attempt to print.

If the problem occurs, move to the next step.

Step 4 : Verify the paper source setting

Eliminate and reload the paper in the input trays and then verify the paper source setting.

  •   Discard all the paper from the printer’s input trays.
  •   Reload the paper and then modify the paper width guides so they smoothly rest against the edge of the paper stack.
  •   Click File in the program you want to print from and then click Print.
  •   Choose your printer from the Printer drop-down list.
  •   Choose the paper Type /Quality or Media& Quality menu.
  •   Select the correct paper tray by clicking Feed from or Source.
  •   Try to print.

If the problem occurs, move to the next step.

Step 5 : Upgrade the firmware

Upgrade your operating system or update the firmware to repair certain printer functions.

  •   Ensure that the printer is on and linked to the computer, either through your local network or a USB cable.
  •   If necessary, key in the printer model number and choose your operating system to download your printer software.
  •   If the firmware update is available, Press Firmware and then click Download.
  •   To install, press Use HP Download and Install Assistant, press Next and then Install Now.
  •   In Windows, look for Devices and Printers.
  •   Choose Remove device by right clicking on the USB printer device.
  •   Detach the USB cable from the printer and computer and then reboot the printer.

An ADF paper jams error

When a paper jam error occurs in the ADF, access the ADF cover, discard and reload the original document and then attempt to print if OK displays on the printer’s control panel. Try to solve the issue by following the steps in this manual.

Solution one : Switch off the printer and then on again

Turning the printer off and then on partially resets the printer. Follow these steps to restart the printer.

  •   Turn off the printer.
  •   Unplug the power cord from the hindmost of the printer.
  •   Hold for a minute.
  •   Replug the power cord to the hindmost of the printer.
  •   Power on the printer.
  •   While printing, the printer discharges the print and no error message is displayed on the printer’s control panel, stop troubleshooting.
  •   If the error message displays, continue to the next step.
Solution two : Release jammed paper

Follow the steps below to fix the paper jam error and print a Printer Status Report.

  •   Do not use paper with clips or staples attached for printing.
  •   Do not load excessive paper into the ADF document feeder tray.
  •   Use flat, clean, dry paper for printing.

Step 1 : Remove any loose paper

Follow the steps below to remove the accessible jammed paper from the ADF feeder and output trays.

  •   Be careful, while removing loose paper from ADF feeder tray and the output tray.
  •   Examine the rollers in the output tray for jammed paper.
  •   Use a flashlight to discard the jammed paper or dust from the output tray rollers.
  •   To avoid tearing of paper, drag out the whole sheets of paper with both hands.

Step 2 : Release jammed paper from the ADF

Follow the steps below to discard the jammed paper from the ADF.

  •   Turn off the printer.
  •   Raise the ADF cover.
  •   Shove the green tab located in the middle of the ADF.
  •   Use both hands to discard jammed paper from the ADF.
  •   Seal the ADF cover firmly on both ends.

Step 3 : Reload the original

Place the document in the ADF and try to finish the task.

  •   Reload the original document with the print side up in the ADF.
  •   Modify the paper width guides so that they rest against the stack of paper.
  •   Press OK to continue the task on the printer’s control panel.
  •   While printing, no error message is displayed, stop troubleshooting.
  •   If the issue persists, move to the next step.

Step 4 : Print a Printer Status Report

Load a paper into the input tray to print a Printer Status Report as a test page.

  •   On the printer’s control panel, navigate using the display to SETUP and then tap on the Setup icon.
  •   Under Print reports, click Printer Status Report to print the report from the printer.

Solution three : Reset the printer

Follow the steps below to reconfigure the printer, make a copy, and then print a test page.

Step 1 : Perform a power reset

Follow the steps below to reconfigure the printer.

  •   Switch on the printer.
  •   Pause until the printer is idle before you continue.
  •   With the printer turned on, detach the power cord from the rear of the printer and from the wall outlet.
  •   Hold for a minute.
  •   Connect the power cord to the wall outlet and to the rear of the printer.
  •   Power on the printer. During the warm-up period, the printer lights might flash and the carriage might move.

Proceed to print after the warm -up period finishes.

Step 2 : Make a copy using the ADF

Place the document in the ADF and attempt to copy it.

  •   Hold the underside of Tray 1 and then drag out the tray.
  •   Place a paper in the input tray.
  •   Adjust the paper width guides until they rest against the paper.
  •   Be cautious, reinsert the tray into the printer, and then shove the tray forward until the tray snaps into place.
  •   Insert the tray into the printer
  •   Move the tray forward until it fits in its place
  •   Place the paper in the ADF with print side down
  •   Press the Copy icon and then press Black or Color to copy a page.
  •   Try to copy the page

If the problem occurs again, move to the next step.

Step 3 : Print a Printer Status Report

Make certain that the hardware functions appropriately and print a test page(Printer Status Report)


Print a Printer Status Report.
  •   Load the paper into the input tray.
  •   Scroll down the Setup icon on the printer’s control panel and then the Setup menu displays.
  •   Under Print Reports, press Printer Status Report to print a test page from your printer.
Service the printer

If the issue persists even after finishing the previous steps, service the product Keep in touch with our support team on the toll-free number provided and avail expert technical assistance.


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