123.hp.com/oj5741

HP Officejet 5741 Unbox the printer

Step 1 : Detach the 123.hp.com/oj5741 printer from the box

Take away the printer from the box and ensure that all tape and packing materials from both inside and outside the 123.hp.com/oj5741 printer (including those in the scanner glass, ink cartridge access lid, input tray and photo tray) are eliminated. Ensure that you take away all hardware and materials from the box prior to recycling the box and 123.hp.com/oj5741 packing materials.

Step 2 : Plug the power cord and customize preferences

Connect the 123 hp oj 5741 printer into a power source, switch on the printer, and then customize the language, time, and country/region on the printer’s control panel.

Step 3 : Place paper into the main input tray

As the first step, pull the input tray. You can then adjust the paper width guides in the input tray. Place the heap of paper into the input tray until the paper stops. Push in the input tray to such an extent that it locks into place. Look out for the Have You Changed the Paper screen wherein you are also provided with the option of modifying the paper size, tray, and paper type settings.

Step 4 : Fix the ink cartridges

Ensure that the cover or door must be shut to print. For installing ink cartridges you can also use the Change Ink option. After opening the cartridge access door, detach one of the cartridges from the package. Ensure to touch only the black plastic available on the cartridge. You can pull the orange tab to eliminate the protective tape. There is a tri-color cartridge and black cartridge that should be inserted in the left slot and right slot respectively. Perform these steps again to install the other cartridges. Verify that the cover or door must be entirely closed and the printer gets back to Home screen. Give some time for the printer to adjust and align the cartridges. If the printer does not print an alignment page, use the Printer Maintenance icon on the Setup menu on the 123 hp oj 5741 printer control panel. Here you can use the Align 123.hp.com/oj5741 Printer option. Perform the instructions on the control panel to finish the alignment process.

Step 5 : Fix the printer software

Now that the printer hardware is ready you can install the printing software. Don’t attempt to link the 123 hp oj 5741 printer to a computer until asked to do so.

123.hp.com/oj5741 Driver installation

As soon as you install all the hardware and accessories that comes with the printer, you have to look for a perfect printer driver and software to install on your Windows/ Mac computers, and make the most of your 123 HP Officejet 5741 printer. We provide detailed instructions on how to install the printer driver for both Mac and Windows computer. Driver is necessary to initiate and perform printer functions.

Print Quality Issues

Give some time for the printer to rest

You can remove the poor text or problems that take place with newly installed cartridges with the help of the printer’s automatic servicing routine. If you cannot give time for automatic servicing to finish, you can use the Setup menu and go to the 123 hp oj 5741 Printer Maintenance option. Then you can tap Clean Cartridges option which prints a Print Quality Diagnostic report. If the print quality is not acceptable, you can proceed with the next level of cleaning. You can perform these steps for the third cleaning stage too.

Examine the paper

Generally, the smoother side of the paper is the print side. Mount the paper print side down in the input tray. Besides, it is recommended not to use wrinkled paper. You can also try inserting 10-20 sheets of photo paper only when you are prepared for 123.hp.com/oj5741 printing. You can also attempt at using a different paper so that you can know if the issue is related to the paper.

Fixing Scan Quality Issues

Step 1 : Ensure that the problem is not printing-related

If quality issues take place when printing from the computer, don’t proceed with the troubleshooting. If quality issues happen when scanning, go to the next step.

Step 2 : Clean the parts in the scanner

For printers with a flatbed scanner glass and lid, spray a soft cloth with glass cleaner and then clean the scanner glass, the white backing below the scanner lid, etc. until they become clean. Give some time for drying. Re-link the power cord (which was earlier unplugged), switch on the 123 HP Officejet 5741 printer, and then shut the scanner lid totally. Mount the original document or photo and then attempt to scan. If the issue still takes place, go to the next step.

Step 3 : Clean the separator pad and automatic document feeder rollers

Eliminate the original document from the ADF. After switching off the 123.hp.com/oj5741 printer and detaching the power cord, access the ADF cover. Use a damp cloth to remove any residue from the paper pick rollers and the separator pad found inside the ADF. After allowing the separator pad and paper pick rollers to dry, shut the ADF cover. Remount the original document with the print side facing up, in the document feeder tray.

(Eliminate the original document from the ADF. After switching off the printer and detaching the power cord, access the ADF cover. Use a damp cloth to remove any residue from the paper pick rollers and the separator pad found inside the ADF.). Read More…

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