hp officejet 4652 troubleshooting

Wireless Setup

Configure the printer on a wireless network for Windows.

Employ the procedure to setup the wireless capable printer on a local wireless network.

Step 1: Satisfy the following requirements prior to installation

Before configuring the printer on a wireless network, obtain the network name and password, and then confirm that the router, printer and computer are switched on.

  •   Meet the requisites:
    •   Service Set Identifier is the network name.
    •   The network password might also be known as WEP key or WPA security passphrase.
    •   Connect the system to the wireless network.
    •   Make use of the broadband Internet access.
  •   Turn on the computer and the printer. Confirm that you link the printer and the system to the same wireless network. Place the printer and the system at a closer distance, within the range of the router during the setup process.
  •   Disconnect any USB or Ethernet cable from the printer.

Step 2 : Link to the wireless network

Employ the procedure to use the printer’s built-in Wireless Setup wizard and identify the network name and enter the network password.

  •   Ensure that you turn on your printer.
  •   On the printer’s control panel, tap on the Wireless icon. The Wireless Summary screen gets displayed.
  •   Click on the Settings option, and then select Wireless Settings.
  •   Select Wireless Setup Wizard, and then follow the instructions on the control panel to connect the printer to the wireless network.

Step 3: Download and setup the desired printer software

Use the procedure to download and setup the full feature software from our website. When it is urged, choose Wireless as the connection type.

  •   Power on the printer.
  •   If a USB cable is used to link the printer and the system, disconnect it from the printer.
  •   Go to our website and then click on the Software and Driver Downloads option.
  •   Click Download which is next to the full feature driver, or click Basic Drivers for other driver options.

Configure the printer on a wireless network for a Mac device

Make use of the steps below to set up the wireless printer on a local wireless network.

Step 1 : Get ready for the installation process

  •   Verify that the items listed below are readily available before setting up the printer on the wireless network.
    •   Your network name is the Service set Identifier.
    •   The network password may also be know as WEP key or WPA security passphrase.
    •   Ensure that you link your computer to the wireless network.
    •   Use broadband Internet access.
  •   Switch on the printer and the computer, and make sure that they are linked to the same wireless network. Ensure that you place your system within the range of the router during the setup process.
  •   Disconnect any USB or Ethernet cable from the printer.

Step 2 : Couple the printer to the Wireless network

Make use of the procedure given below to use the Wireless Setup to connect the printer to the wireless network.

  •   Power on the printer.
  •   From the printer’s control panel, choose the Wireless icon. The Wireless Summary screen gets displayed.
  •   Click on the Settings icon, and then choose Wireless Settings.
  •   Click Wireless Setup Wizard, and then make use of the instructions on the control panel to connect the printer to the wireless network.

Step 3: Download and configure the software

  •   Turn on the printer and then disconnect the cable from the computer.
  •   Go to our website and then choose Software and Driver Downloads option.
  •   If it is urged, choose a method to detect the printer model and then click on the Download option.
  •   Based on the instructions, you can setup the software. When it is essential, select Add printer to create a print queue on the Mac device.
  •   Pick your printer name, click on the Use or Print Using option, choose the name of the printer in the list, and then select Add.
  •   Go back to the HP installer to complete the installation process.

Troubleshooting

Color or Black ink not printing

Step 1 : Make use of an authenticated HP Ink cartridges

Always use original HP ink or toner supplies. The ink quality or reliability cannot be guaranteed for non-HP or refilled cartridges. Suppose you do not use an authenticated HP cartridges, the steps which is listed below might not resolve the problems. Go to HP Sure Supply to verify ink or toner cartridge compatibility or purchase replacement cartridges and other supplies.

  •   Go to HP Sure Supply.
  •   If necessary, choose your country or region.
  •   Go through the on-screen instruction to order new supplies or verify the cartridge compatibility with the printer.

Purchase the original HP cartridges and supplies from other retailers. If the problem persists, and you are using original ink cartridges, follow the next step.

Step 2: Validate an estimated ink levels

Your print quality may be affected by low ink levels. Check the estimated ink levels to verify if any ink cartridges are critically low in ink or empty. From the control panel of the printer, select the Ink icon to display the current estimated ink levels.

Step 3: Substitute any low or empty ink cartridges with the new ink cartridge

Replace any critically low or empty ink cartridges, and then attempt to print again. If the ink cartridges display full ink levels, continue to the next step.

  • Step 1 : Switch on your printer.
  • Step 2: Make sure to fill the printer with plain, white paper in the input tray.
  • Step 3 : Grasp the handles on either side of the paper, and then open the ink cartridge access door until it clicks into place.
  • Step 4 : The carriage displace to the center of your printer.
  • Step 5 : Hold on until the carriage is idle and noiseless before you begin.
  • Step 6 : To liberate the ink cartridge, open the lid on the ink cartridge slot, then gently push the lid back until it stops.
  • Step 7 : Pull up on the ink cartridge to remove it from the slot.
  • Step 8 : Take away the new cartridge from its package. Ensure that you touch only the black plastic on the ink cartridge.
  • Step 9 : Take off the plastic tape from the ink cartridge.
  • Step 10 : Ensure that you clutch the printer ink cartridge by its sides with the nozzle facing towards the printer, then slide the ink cartridge forward into its respective slot.
  • Step 11 : Shut the lid on the ink cartridge slot to secure the ink cartridge into place.
  • Step 12 : Reiterate the above steps to set up the other cartridge, if required.
  • Step 13 : Close the ink cartridge access door.
  • Step 14 : Once you are done with the installation of the new ink cartridges, the printer automatically prints an alignment page.
  • Step 15 : Halt for the alignment page to get fully discharged from the printer.
  • Step 16 : Open the scanner lid.
  • Step 17 : Place the alignment page with the print side downward on the scanner glass. Mount it based on the engraved guides around the glass.
  • Step 18 : Close the scanner lid, and then select Ok.

The printer aligns the ink cartridge. In case the print quality issue still persists after replacing any empty ink cartridges, continue to the next step.

Step 4 : Procedure to clean the ink cartridges

Employ an automatic tool to clean the ink cartridge from the printer’s control panel, and then evaluate the results.

  •   Make sure to mount paper in the input tray.
  •   On the printer’s control panel, swipe the display to the left, and then select Setup.
  •   Select Tools, and then click on Clean Cartridges option.
  •   The printer prints a Print Quality Diagnostic report.
  •   Verify the print quality on the Print quality Diagnostic report.
  •   In case the print quality is acceptable, choose No. You can stop with the troubleshooting steps.
  •   In case the print quality is unacceptable, choose yes when it is instructed to perform the next level of cleaning.
Step 5 : Identify the problem ink cartridge

Assess the Print Quality Diagnostic report you printed in the step to clean the ink cartridges. Check the text and color blocks on the sample page to find any defective ink cartridges.

  •   In case you face any issues with the black text on the page, replace the black ink cartridge.
  •   In case you detect any issues with the colored blocks on the page, substitute the tri-color ink cartridge.
Step 6 : Check for the ink cartridge warranty status

If you have a faulty cartridge or printhead, it might be under warranty. Look for the warranty on the ink or toner supplies, and then evaluate the limited warranty information for your supplies.

Step 7: Replace the problem ink cartridge

Replace the problem ink cartridge with a new, original HP ink cartridge.

  • Setup 1 : Switch on your HP printer.
  • Setup 2 : Ensure to place the printer with plain, white paper.
  • Setup 3 : Hold the handles on either side of the printer, and then open the ink cartridge access door until it clicks into the correct position.
  • Setup 4 : The carriage displace to the center of your printer.
  • Setup 5 : Pause until the carriage is stable and silent.
  • Setup 6 : Open the lid on the ink cartridge slot, then push the lid back until it stops, to free the cartridge.
  • Setup 7 : Take off the ink cartridge from the slot.
  • Setup 8 : Take away the new ink cartridge from its package. Be careful to only touch the black plastic on the ink cartridge.
  • Setup 9 : Take off the plastic tape from the ink cartridge.
  • Setup 10 : Hold the ink cartridges by its sides with the nozzle towards the printer, then glide the ink cartridge forward into the slot.
  • Setup 11 : Shut the lid on the ink cartridge slot to secure the ink cartridge into place.
  • Setup 12 : Ingeminate the above steps to install the other ink cartridge, if required.
  • Setup 13 : Shut the ink cartridge access door.
  • Setup 14 : Once you setup the new cartridges, your printer automatically prints an alignment page.
  • Setup 15 : Wait for the alignment page to print.
  • Setup 16 : Lift the scanner lid.
  • Setup 17 : Mount the alignment page with the print side downward on the scanner glass. Place it based on the engraved guides around the glass.
  • Setup 18 : Lock the scanner lid, and then select Ok.

The printer arranges the ink cartridges. If you come across the same problem again, service your printer.

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