hp envy 5665 troubleshooting

Wireless WEP, WPA, WPA2 password for Windows

You can print a document wirelessly. For that, you need the wireless network password to connect the printer to the wireless network. The password might be known as Wi-Fi security key, WEP key or WPA or WPA2 passphrase. Your wireless password is provided by your ISP, and you might have changed the password. If you cannot remember the password for the wireless network, you might identify it through your system, on the router, or on paperwork provided by the Internet service provider.

Step 1: Detect the password from a computer linked to the wireless network

Identify the wireless network password from a computer that is linked to the wireless network. To view the network security password on a Windows system, open the network properties window.

  • In Windows, browse for view network connections, and choose View network connections from the results.
  • The Network connection window gets screened.
  • Right-click the wireless network name, and then click Status.
  • The Wi-Fi Status or Wireless Network Connection status window gets displayed.
  • Click Wireless Properties.
  • Tap on Security option, and then select the Show Character check box to view the wireless network password.

If the Show character check box is not available and cannot be selected, then go to the next step.

Step 2: Find the password on the router

Some of the router from an ISP have a label on the bottom that displays the wireless network password. The wireless network password also named as WPA key, wireless key, security password, wireless password, WPA password, WPA2 password or WEP password. If you cannot find the password from the label or your password has modified, continue to the next step.

Step 3: Find the password on the Internet service paperwork

Check the documentation from the Internet service paperwork. The welcome letter from your ISP provides the network name and the password. Contact your Internet Service provider for assistance.For detailed information, consult our technical support on our toll-free number to rectify your issues.

Find your Wireless WEP, WPA, WPA2 password for Mac device

Easily print your essential document wirelessly, all you need is a wireless network password to link the printer to the wireless network. The password may also know as Wi-Fi security key, WEP key or WPA or WPA2 passphrase. Wireless password is provided by ISP, and you might have modified the password.

Step 1: Identify the password from a computer linked to the wireless network

  • On the Finder menu bar, choose Go, and then click Utilities.
  • Access the Keychain Access application.
  • From the Keychain list, tap Local Items.
  • From the category list, select Passwords.
  • Double-tap the wireless network name, and then press Show password checkbox.
  • If required, index the administrator password, and then click Ok.

If the show Password check box is not available or you do not have the administrator password, go to the next step.

Step 2: Recognize the password on your router

Most of the router from an ISP will have a label on the bottom that displays an initial wireless network password. Suppose you cannot find the password from the label or the password has been modified, go to the next step.

Step 3: Detect the password on the Internet Service paperwork

Check the documentation from the ISP, the welcome letter from your ISP has the network name and password. Contact the Internet service Provider for guidance. If you experience any issues and troubles, ring us on our toll-free number to recover from your problem.

Troubleshooting

Color or Black ink not printing

The printer is working properly, but the printed output is missing black or color ink or the printed page is blank or has a small amount of ink.

Step 1: Make use of an authenticated HP Ink cartridges

Ensure that you always use an authenticated HP ink or toner supplies. The quality or reliability cannot be guaranteed for non-HP or refilled cartridges. If you do not use authenticated HP cartridges, the procedure which is listed below might not rectify the problems. Go to HP Sure Supply to verify ink or toner cartridge compatibility or purchase replacement cartridges and other supplies.

  • Go to HP Sure Supply.
  • If required, pick your country or region.
  • Make use of the on-screen guides to order new supplies or verify the cartridge compatibility with the printer.

You can also purchase an authenticated HP cartridges and supplies from other retailers.If the issue persists, and you are using an authenticated ink cartridges, follow the next step.

Step 2: Check the estimated ink levels

Print quality may be affected by low ink levels. Verify the estimated ink levels to confirm if any ink cartridges are critically low or empty. On the printer’s control panel, choose the Ink icon to display the current estimated ink levels.

Step 3: Exchange any low or empty ink cartridges with new ink cartridge

Substitute any critically low or empty ink cartridges, and then try to print again. In case the ink cartridges display full ink levels, follow the next step.

  • Step 1 : Turn on your printer.
  • Step 2 : Ensure to place the printer with plain, white paper.
  • Step 3 : Clutch the handles on either side of the paper, and then open the ink cartridge access door until it fixes into place.
  • Step 4 : The carriage moves to the center of your printer.
  • Step 5 : Hold until the carriage is idle and silent before you begin.
  • Step 6 : To free the ink cartridge, open the lid on the ink cartridge slot, then slowly push the lid back until it stops.
  • Step 7 : Pull up on the ink cartridge to take away from its slot.
  • Step 8 : Take off the new cartridge from its package. Be careful to only touch the black plastic on the ink cartridge.
  • Step 9 : Remove the plastic tape from the ink cartridge.
  • Step 10 : Clasp the ink cartridge by its sides with the nozzle towards the printer, then glide the ink cartridge forward into the corresponding slot.
  • Step 11 : Close the lid on the ink cartridge slot to secure the ink cartridge into place.
  • Step 12 : Reiterate the previous steps to install the other cartridge, if required.
  • Step 13 : Shut down the ink cartridge access door.
  • Step 14 : Once you installed the new ink cartridges, the printer automatically prints an alignment page.
  • Step 15 : Halt for the alignment page to fully discharge from the printer.
  • Step 16 : Open the scanner lid.
  • Step 17 : Position the alignment page with the print side downward on the scanner glass. Position it according to the engraved guides around the glass.
  • Step 18 : Close the scanner lid, and then select Ok.

The printer aligns the ink cartridge. If you still detect the print quality issue after replacing any empty ink cartridges, follow the next step.

Step 4: Clean the corresponding ink cartridges

Employ an automatic tool to clean the ink cartridge from the control panel of your printer, and then evaluate the results.

  • Ensure to place the input tray with plain, white paper.
  • On the control panel of your printer, scroll the display to the left, and then select Setup.
  • Choose Tools, and then click Clean Cartridges.
  • The printer prints a Print Quality Diagnostic report.
  • Evaluate the print quality on the Print quality Diagnostic report.
  • If the print quality is acceptable, choose No. You can stop with troubleshooting steps.
  • If the print quality is unacceptable, click yes when it is instructed to perform the next level of cleaning.
Step 5: Identify the problem ink cartridge

Evaluate the Print Quality Diagnostic report you printed in the procedure to clean the ink cartridges. Verify the text and color blocks on the sample page to identify any defective ink cartridges.

  • In case you find any troubles with the black text on the page, substitute the black ink cartridge.
  • In case you identify any issues with the colored blocks on the page, exchange the tri-color ink cartridge.
Step 6: Check the ink cartridge warranty status

If you have a faulty cartridge or printhead, it might be under warranty. Check the warranty on the ink or toner supplies, and then evaluate the limited warranty information for your supplies.

Step 7: Replace the problem ink cartridge with the new ink cartridge

Exchange the problem ink cartridge with a new, authenticated HP ink cartridge.

  • Step 1 : Power on your HP printer.
  • Step 2 : Ensure to place the printer with plain, white paper.
  • Step 3 : Clutch the handles on either side of the printer, and then raise the ink cartridge access door until it clicks into the correct position.
  • Step 4 : The carriage moves to the center of the printer.
  • Step 5 : Wait until the carriage is idle and noiseless before you commence.
  • Step 6 : To free the cartridge, raise the lid on the ink cartridge slot, then push the lid back until it stops.
  • Step 7 : Take off the ink cartridge from the slot.
  • Step 8 : Take away the new ink cartridge from its package. Be careful to only touch the black plastic on the ink cartridge.
  • Step 9 : Unwrap the plastic tape from the ink cartridge.
  • Step 10 : Clasp the ink cartridges by its sides with the nozzle towards the printer, then glide the ink cartridge forward into the slot.
  • Step 11 : Close the lid on the ink cartridge slot to secure the ink cartridge into place.
  • Step 12 : Ingeminate the above steps to set up the other ink cartridge, if required.
  • Step 13 : Shut down the ink cartridge access door.
  • Step 14 : Once you install the new cartridges, the printer automatically prints an alignment page.
  • Step 15 : Wait for the alignment page to fully remove from the printer.
  • Step 16 : Open the scanner lid.
  • Step 17 : Place the alignment page with the print side downward on the scanner glass. Position it according to the engraved guides around the glass.
  • Step 18 : Shut down the scanner lid, and then select Ok.

The printer arranges the ink cartridges. If the problem still exists, service your printer. For more details ring us on our toll-free number to rectify your issues.

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