For the alignment page to exhibit follow the below steps:
Ratify you have loaded enough plain white paper into the paper tray.
- Click on the set up on the printer control panel.
- Click on the Printer Maintenance option, and then select the Align Printer option.
- Trail the directions on the control panel to finish the alignment procedure. Once it is done click on OK.
Your HP printer hardware is installed successfully.
Scan to a Computer, Email, or Memory Device
Learn how to scan a photo or a document using the selections present on the printer control panel.
For scanning or to take photo or document from the printer’s control panel, ratify that the computer is on, the full-feature printer driver is mounted, and the HP printer is linked to the computer with a USB cable or over your local wireless network.
Step 1: Mount the photo or document
- Switch on the HP Officejet 8040 printer.
- Mount the picture or document on the scanner glass or ADF:
- Scanner glass: Align the item and then align it rendering to the engraved guides around the glass.
- ADF: Locate the item into the document feeder tray. Fix the width guides to fit the item.
Step 2: Directives to scan the required items
- Go to the printer control panel, tap on the Scan icon.
- Select the Computer option to scan to the linked computer.
- Key in the name of the computer that you want to save the scan to.
- Tap on the Scan Shortcut option, and then go with a shortcut that resembles to the document or picture you are scanning.
- Select the Start Scan option. The printer starts to scan the document or image, and then saves it to the destination stated in the settings.
Step 3: Scan the required items that saved on the memory device
Pick out the memory device, and then go with scan option from printer’s control panel.
- Link the memory device into the printer.
- Go to the printer’s control panel to tap on the Scan icon.
- Tap on the Memory device option.
- Pick out File Type and Resolution.
- Tap on the Start Scan option, so that the items can be scanned.
Scan straightly to email
Step 1: Prep for the scan job
To aid the email feature, ensure that the printer is linked to the wireless network and that Web Services is permitted.
- Ratify the printer is powered on and attached to your local wireless network with an active Internet connection. Tap on the Wireless icon on the printer’s control panel to check the connection status.
- Tap on the Web Services icon to affirm that Web Services is activated on your printer.
Step 2: Customize the Scan to Email profile
- Go to the printer’s control panel, tap on the Scan icon, and then click on Email.
- Go to the welcome screen, tap on Continue.
- Click inside the Email: box, key in your email address, and then select Done.
- Tap on the Continue.
- A PIN is sent to the email address you indexed. Select on the Continue.
- Tap PIN, pick out the PIN you received in your email, and then tap on the Done option.
- Choose Store Email or Auto-login, contingent on how you want the printer to save your login information.
Step 3: Scan the required item
- Go to the printer control panel to tap on the Scan icon, and then select the Email option.
- Go to the control panel display, select the account that you want to use, and then tap on the Continue option.
- Pick out the name of the email profile that you created, type the password if prompted, and then scan the item.
How to save and Handle Paper to Avoid Paper Jams
To prevent recurrent paper jams and uphold the best print quality, it is essential to protect the printer paper from damage caused by indecorous handling, storage or extremes in temperature, and humidity. Trail the guidelines and steps in this document for handling and loading the paper you use in your printer.
Step 1: Use paper that the printer’s specifications
Prior to ordering the paper, verify the paper-handling specifications for your printer, and then ensure that you purchase paper that matches those specifications.
- Open Search HP.com text field, key in your printer model and “Printer Specifications”, and then click on the Enter option.
- Under Recommended Links, click on the Printer Specifications document for your printer.
The Printer Specifications page exhibits.
- Select on the Paper-handling specifications option, and then protect the information for your records.
Step 2: Feed printer paper in a controlled environment
Feed your printer paper in an enclosed space that is flat, dry, and easily accessible. Trail the guidelines provided to save your printer paper from damage, prevent paper jams, and preserve the quality of your printed documents.
- For Unique package.Feed the paper in its original package until it is ready for use. The package aids avert the paper from being torn, wrinkled, folded or otherwise damaged. It also protects the paper’s specified moisture content, weight, and other physical features.
- For Reseal after opening. When you reveal the paper package and do not use all the paper, ensure to reseal the package with tape. This defends the paper from environmental factors and also prevents dust from accumulating on the paper, which can cause the printer to pick up more than one sheet at a time.
- For Room temperature. Feed the paper at room temperature and at a relative humidity of 45% to 55%.
- Keep the printer distant from doors, windows, and vents. Dodge storing paper and print media near heating and air conditioning vents, or near windows and doors that are used often. There lies the possibilities for the paper getting damaged if there is fluctuations in the temperature and humidity
- Flat surface only. Feed the paper on a flat surface, mainly in a cabinet or on a shelf. Evade store paper on rough surfaces, like the top of the printer or the edge of a table. This shows unfavorably effects on the physical properties of the paper and cause poor print quality, paper jams, or paper pick issues.
- The three-month rule. As an over-all rule, evade more paper than you can use in three months. Paper that is unused for long periods of time can suffer harm by extended exposure to the environment.
How temperature and humidity can affect paper jams
Paper is water loving material. Paper mass, paper width and the paper firmness is generally gets affected by ambient humidity and temperature variations.
Heating systems and air conditioners remove humidity from the air, and evaporative coolers enhance humidity to the air. If paper package is kept open, paper can either loose or gain moisture. Paper that lacks moisture content streaks and smudges when printing.
Temperature and humidity can damage print media
- Heat leads to moisture in paper to vanish and might cause multiple sheets to feed at the same time.
- Humid weather or water coolers enhances humidity to the air and may cause paper to alter and jam in the printer.
HP printers are proposed to produce high-quality documents when the printer paper meets the printer’s specifications.
As paper loses and gains moisture, its physical characteristics can vary, and the paper warps or gets wavy. Stacking warped or wavy paper into the printer marks in paper jams.
Step 3: Mount and handle the paper carefully
Paper that is skewed in the input tray can cause paper jams, or can cause the printed image to be slanted. Lodging paper that has damaged by mishandling into the printer can cause paper jams, skewed images, and usually poor print quality.
Trail the below steps to load the paper in the printer.
- Open the paper tray door, and then drag it near you to extend the paper tray.
- Moderately pull out the paper tray extender, and then higher the paper catch.
- Align the paper width guides to their outermost position.
- Monitor the condition of the paper, and then change any ripped, dusty, curled, wrinkled, or bent paper.
- Place a stack of paper into the input tray with the short edge forward and the print side down. Push the stack into the tray until it stops.
Troubleshooting Issues with Printer Apps
There was a trouble connecting to the server error message exhibits
Step 1: Shut down and reopen the printer applications
Make use of the printer app. If the issue lasts, go to the next step.
Step 2: Use the printer app later
Make use of the printer app later when HP Web Services is accessible.
Step 3: Affirm the printer is connected to the appropriate wireless network
If your printer is not linked with a working Internet connection, printer apps do not function properly. In the printer display, ingress the Wireless network or Settings menu to affirm that the wireless signal is activated.
Step 4: Renovate the printer firmware
- Tap on the ePrint icon or button or, go to Settings or Setup if wanted, then tap on the Product Update or Check Product Updates.
- If you are provoked to roll or accept terms of service, have a glimpse at the on-screen instructions to permit Web Services and configure automatic updates.
- This process customize the printer Internet connection so it can receive informs.
- If the printer has not started up the update process by itself, choose the Check for Updates option or a similar menu to start the upgrade.
Step 5: Exclude, then re-add the printer app
Log in to your HP Connected account to exclude, and then re-add the printer app.
- Pick out the Printer Apps tab.
A list of printer apps supported by your printer displays.
- Under the My Printer Apps tab, pick out the printer model that you need to remove, and then pick out the Remove from My Apps option.
The printer app is separated.
- To include a printer app, select the printer app that you want to add under the Apps heading, and then choose Add to My Apps.
Step 6: Power off, then switch on Web Services
To reorganize the printer apps for your printer, switch off and then turn on Web Services from the printer control panel.
- Assess the following services and features that do not work after you switch off Web Services.
- HP ePrint: Removes your HP ePrint printer email address and allow senders list.
If you have an already existing email account on the same printer link with it or lese register yourself with a new account and then link it. At this time affirm that your web services is enabled.
- HP Printer Apps: Removes all printer apps.
- HP Instant Ink: Removes the printer from your HP Connected account, but monthly enrollment and billing continues.
In the absence of Web Services, the server can no longer link with the printer to monitor ink levels and direct new ink cartridges, and the printer might halt printing. If you registered in the HP Instant Ink service, you need to stop your HP Instant Ink service separately.
- HP ePrint: Removes your HP ePrint printer email address and allow senders list.
- Go to the printer’s control panel, click on the ePrint icon or button, and then tap on the Settings option.
If your printer control panel is not furnished with an ePrint icon or button, direct to Web Services Setup, Network Setup, or Wireless Settings to access the Web Services menu, based on the printer model.
- Choose Turn Off, Disable, or Remove, liable on your printer model.
- Trail the on-screen instructions to switch off HP Web Services.
- Begin HP Web Services by reviewing the same steps you used to turn it off.
- Once HP Web Services is switched off, a printer claim code prints that you can use to add your printer to HP Connected, in countries/regions that help in HP Connected.
Step 7: Inspect the network ports
If you are using your HP printer in a business environment, there lies the possibilities of problems if definite router ports have been closed by your network administrator. If the ports are closed, the HP printer cannot initiate outward connections to the Web Services servers.
Use the printer app.
Printer Turns Off Suddenly or Repeatedly
The printer unexpectedly switches off without warning. A print, copy, scan, or fax job flops because power may be low or the printer is off. The printer does not response to any job when it is turned off. When the printer is associated to an outlet that supplying low power problem, the printer might power off recurrently.
Step 1: Modify the entry settings (optional)
Your printer is proposed to decrease power consumption when the printer is not active. Auto Power Off or Schedule On and Off lets the printer to turn off after two hours of idleness. When you are ready to use your printer again, use the Power button to switch the printer back on.View the Schedule On and Off or Auto Power Off feature on the control panel of the printer or over the software, according to your printer model.
Step 2: Re- avail the printer
- Switch on the HP Officejet 8040 printer and pause the printer is silent before you proceed.
- With the printer switched on, release the power cord, recess for 60 seconds and plug it back into the socket.
- Switch on the HP Officejet 8040 printer, if it does not turn on by itself.
Step 3: Renovate the printer firmware
- Affirm the printer is on and linked to the computer, via local network or a USB cable.
- Pick out the operating system if mandatory.Click on the Firmware option, and then go with Download.If a Firmware section is not chosen, an upgrading is not presently available for your printer.
- Tap on the Use HP Download and Install Assistant option, select the Next option-> Install now.
- When the Printer Update window displays, search for the printer serial number.
- If the serial number shows, click the checkbox next to it, and then select on the Update option.
- If the serial number shows but the status is ‘not applicable’ , you should finish the firmware upgrade. Select Cancel.
- If the serial number does not show and your printer customs a network connection, attach a USB cable to the printer and computer, break for 20 seconds, and then select the Refresh option.
- When the upgrade finishes, click the OK option.
- If you linked a USB cable to upgrade your network printer, remove the USB driver installed by Windows.
After firmware is upgraded, check the printer power choices as was done before.
Step 4: Attach the printer directly into a power outlet
- Switch off the HP Officejet 8040 printer.
- Eliminate the printer power cord from the power strip or surge suppressor.
- Inspect the power cord for any wear or damage.
- Pause for at least 30 seconds, and then connect the power cord straight into an electrical outlet.
Step 5: Confirm other devices are not causing the issue
Connecting too many other electronic devices to your printer may cause your printer to lose power and switch off.
- If the printer is associated to a USB hub, remove the hub, and then join the USB cable straight to the computer and the printer.
- Remove any memory cards or USB drives from the printer. Switch off and switch on the HP Officejet 8040 printer.
Step 6: Link the HP Officejet 8040 printer into a different electrical outlet
- Switch off the HP Officejet 8040 printer.
- If applicable, detach the USB cable from the printer.
- Keep the printer to a different electrical outlet, rather to one in another room or area, and on alter electrical circuit.
- If applicable, re-join the USB cable to the rear of the printer.
- Re-link the power cord to the rear of the printer and switch on the printer.
Step 7: Change the power module
Liable to your HP printer model, the power supply may include a power module inside the printer (internal) or outside the printer (external). Trail the section that equals the power supply type for your printer.
External power module
If the indication light on the power module is off, or if the power module does not have indication light and you have done all of the preceding solutions, change the power module.
Internal power module
If the indication light on the printer is off or if there is no indication light, and you have done all the solutions above, the printer should be examined.
123-hp.net is an independent service provider and the mention of brands, names, images and trademarks are purely for reference. We do not claim ownership of them unless stated. We aim to provide solution to resolve HP printer related issues.